Below are a list of Frequently Asked Questions that we get from customers. Please feel free to contact us if you still have any questions.
  • Is Aspect Cleaning insured?
    We have full Liability Insurance, Workmen's Compensation, and Disability Insurance.
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  • Will I know who has the access to my facility?
    Yes. You will be provided with the name, employee # and a photograph of all people that will be performing cleaning services in your facility. All employees are screened for your protection. They are neat in appearance and carry proper company identification.
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  • Does Aspect Cleaning pay attention to details?
    Yes. We believe that every element of the cleaning job – no matter how small – contributes to the overall quality of our service. For this reason, we developed the Quality Control protocol that assures all the cleaning tasks are completed to customer’s satisfaction.
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  • Does Aspect Cleaning have an emergency phone number if case I need it?
    Yes. We provide our customers with an emergency phone number and can be reached 24-hours a day should an unexpected event take place.
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  • Are teams trained and supervised?
    All of our team members are trained before they're permitted to clean your office. Each team has a supervisor who is in charge of making sure nothing is missed and that any special requests we receive from our customers is taken care of.
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  • What other services can Aspect Cleaning provide?
    We can inventory and restock your company with all paper products, soaps, hygiene products, air fresheners and any other janitorial maintenance products. We can also provide related services like carpet cleaning, floor services, and window washing.
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  • What is the cost of my cleaning?
    Your fee is based on the size and condition of your office and how much time is spent. Please contact us to get a free cleaning estimate for your office.
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  • Do you have gift certificates?
    Of course! Aspect Cleaning gift certificates are the best way to treat someone to a vacation from house cleaning.
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  • Our Guarantee
    Aspect Cleaning backs all of its work with a 100% Satisfaction Guarantee. If you are not satisfied with the work we have performed in your home or office please call within 24 hours and we will address any problems you might have with your cleaning.

    Our Guarantee is part of our commitment to our customers. We want our customers to be happy with the work we perform in their home or office. We welcome feedback and comments to help us to continue to increase customer satisfaction. Tell us what you enjoy and what we can improve upon. Remember that Aspect Cleaning Service's goal is to be your cleaning service for many years to come.
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